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Frequently Asked Questions (FAQs)

Yes, we offer free delivery across the United Kingdom on all orders.

Orders placed by 2 PM GMT (London time zone) are processed on the same business day. After placing your order, you’ll receive an email with your order confirmation and details. Typically, processing takes 1–2 business days.

Orders are processed within 1–2 business days. Once shipped, the transit time for deliveries within the United Kingdom is approximately 5–7 business days. Delivery times may vary depending on your location and proximity to major cities.

Absolutely! Once your order is placed, you’ll receive an email with your shipment tracking number. You can track your delivery anytime through our Track Your Order page.

We offer a 30-day return policy. If you are not completely satisfied with your purchase, you may return the item within 30 days of receiving it. Please ensure the product is in its original condition and packaging. To initiate a return, contact our customer service team through the Contact Us page for assistance.

For more details, we invite you to visit our Return Policy page to review the complete guidelines.

If you need to return or exchange an item, simply contact our customer service team via the Contact Us page or via e-mail. Please provide your order number and details about the item(s) in question. We’ll guide you through the process step by step to make it as seamless as possible.

Yes, your security is our top priority. Our website employs advanced encryption and secure payment processing systems to ensure your information is always protected.

f you have questions or need additional support, don’t hesitate to reach out to us. Visit our Contact Us page, and our dedicated customer service team will be happy to assist you.

Giviny is proudly operated by 21012 LIMITED, a company based in the United Kingdom.